Privacy Policy for SMS Communications

Effective Date: Feb 4, 2025

Will’s Place ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the information you provide when you opt in to receive SMS communications from us.

1. Information We Collect

When you opt in to receive SMS messages from us, we may collect the following information:

  • Your mobile phone number

  • Any preferences or responses you provide in reply to our messages

We do not collect any sensitive personal information through our SMS program.

2. How We Use Your Information

We use your mobile number and SMS communication preferences to:

  • Send you updates, alerts, or relevant information regarding [your organization’s services or programs]

  • Respond to inquiries and provide customer support

  • Improve our SMS communications based on engagement and feedback

3. Sharing of Information

We do not sell, rent, or share your mobile phone number or opt-in information with any third parties. Your information is used exclusively for communications between you and Will’s Place

4. Opting Out

You can opt out of receiving SMS messages from us at any time by replying "STOP" to any message. After opting out, you will no longer receive SMS communications, except for confirmations of your opt-out request.

5. Data Security

We take reasonable precautions to protect your information from unauthorized access, use, or disclosure. However, no data transmission over the internet or mobile networks can be guaranteed to be completely secure.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website and will take effect immediately.

7. Contact Us

If you have any questions about this Privacy Policy or our SMS communications, you can contact us at:

Will’s Place

980-581-8001

info@willsplacenc.org